Getting error - Failed to check login for user - when registering SourceTree

Don Tompkins

I just installed SourceTree 3.1.3 and I am unable to register the application to use it. I copied the URL exactly as it displayed on the bitbucket website and entered my password (same one that allows me to access my account on the bitbucket website, but I am getting a Failedto check login for user.

 

On the registration page I enter:

https://<my username>@bitbucket.org/<My team name>/<my repo name>

Then I enter the my username and am prompted for the password. I get them error. When I review the SourceTree log It displays the following and that it can't be found:

https://<my username>@&lt;my username>@bitbucket.org/<My team name>/<my repo name>

I tried removing the <my username>@ from the URL and get the same results, but the log message displays the URL correctly after it appends the username to the URL. Any assistance would be appreciated.

 

Thanks! Don

 

Stephen Sifers

Hello Don and welcome to the Community!

We appreciate you including details into what you’ve attempted already and the errors you’re seeing in response. When you’re attempting to connect to Bitbucket, could you please use the following URL:

• https://bitbucket.org 

Use your standard Bitbucket account credentials to authenticate.

Please let us know if you’re still having issues registering your account with Sourcetree after attempting the above.

Regards,
Stephen Sifers