FishEye Empty remote heads list returned

Question

For some time now FishEye fails to find new commits to some (not all) git repositories. I found these error messages in the log files:

atlassian-fisheye-2019-08-07.log:2019-08-07 19:43:26,021 WARN [IncrPing1 reponame ] fisheye GitScanner-fetchLatest - Empty remote heads list returned, which makes no sense. Skipping this fetch.

* All repositories have been created the same way with scm-manager
* fisheye has direct filesystem acces to the repos (file:///svn/git/reponame)
* cloning the repository works (git clone /svn/git/reponame) and I can see the logs with all current commits. The repository doesn't seem to be damaged
* FishEye Version is 4.7.1
* FishEye does not report any errors about these repositories. Just the messages in the log file

This has worked before. FishEye lists all commits up until 2019-02-01, all newer commits from 2019-05-13 and later are missing.

How can I find out what the problem with these repositories is?

Marek Parfianowicz · Answer

In case you see it again, feel free to report a ticket at getsupport.atlassian.com. My team can look at it.

Gerald Schneider · Answer

To be honest, after so much time I don't know anymore on which of our two Fisheye instances this appeared and which repositories were affected. I don't know if this problem still persists. But as I wrote in my question the repositories were definitely not empty, I could see commits in the git log which were not visible in Fisheye, even though it claimed it hat just scanned the repository.

Marek Parfianowicz · Answer

The message "Empty remote heads list returned, which makes no sense. Skipping this fetch." means that the command:

git ls-remote --heads

returned no results. Maybe your repository is empty (i.e. was just initialised but has no commits)?