nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Butler Rule not working to link cards that a butler board button creates

Evan Meinerts

I made a board button that Creates 2 cards (one new card and one is a copy of another card on the board) that I need to complete a Purchase Order process.

What I need to happen next is have the 2 new cards linked together and then have one of those cards moved to another board.

I made a rule that seems like it should do that, but nothing is happening when I create those 2 new cards, even though that is set as the trigger.

Please let me know how I can fix this, or if there is a better way to get the two cards linked with one on a different board. I have tried a couple slightly different ways but each time the rule doesn't do anything.

Button and rule shown in picture below:

Butler board button and rule.png

Accepted answers

Katrin Anger

@Evan Meinerts

Hi Evan, from what I can see the two pictures show the board button only. Can you add another screenshot of the rule?

All comments

Katrin Anger

@Evan Meinerts

Hi Evan, from what I can see the two pictures show the board button only. Can you add another screenshot of the rule?

Iain Dooley

@Evan Meinerts Butler can't react to actions that Butler itself takes so if you create a rule that links 2 cards together, and it's a Butler button that creates those cards, it won't trigger the rule.

So what you need to do is include all the actions you want to take in the original button.

I also created this framework for automating Trello with Google Apps Script that doesn't have the same limitation, so might be a better option in some cases where you need to "chain" commands together:

https://community.atlassian.com/t5/Marketplace-Apps-articles/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271

Katrin Anger

@Iain Dooley

Actually, that's not correct.

The Butler Power-Up acts as the user, not as an external user. This means, that - contrary to the ButlerBot - it can react on its own actions.

Evan Meinerts

There is only one picture, you will have to scroll to the right to see the rule.

Evan Meinerts

Ok, if it can react to its own actions then I would be very interested to learn why my rule doesn't trigger the actions.

Katrin Anger

@Evan Meinerts

Can you have a look into the command logs of both rules if there are any error messages showing up?

Katrin Anger

@Evan Meinerts

Okay, let's move step by step.

I re-created the board button and I get it to work for the first part. The second creates a copy of an already existing card. Right?

So, I tested this. And it worked. Here's the command I set up:

Bildschirmfoto 2019-07-12 um 18.44.48.png

And this is the result I got:

Bildschirmfoto 2019-07-12 um 18.45.10.png

And this is what you wanted to accomplish, right?

So, comparing my Board Button with yours, I suspect that the icons you are using in your list name is something that Butler cannot deal with and doesn't recognize. -- Can you try and remove them and run your command again?

Let me know how it goes and I'll check back on the 2nd command.

Katrin Anger

@Evan Meinerts

In regards to the 2nd command:

It appears to me that the trigger isn't well chosen.

Instead of "when a card (...) in list XYZ is added to the board" [=> which is a condition that makes not really much sense], I would try something like "when a card (...) is added to list XYZ"

The actions in this rule look pretty much okay. I would have chosen the same (except for any possible icons or emoticons in the list's name).

-- Can you try with a different trigger if the rule is working now?

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