Upgrading to business class

Gareth Pickering

Hello,

 

I've paid for an annual plan on Trello gold, and now wanting to move over to Trello Business class, does the remaining balance on my account get applied to my new invoice?

 

I've been through the Trello FAQ's and not found anything to give me this info.

 

Please let me know if you know how this works?

Blair at Atlassian

Hey Gareth, Blair here from Trello Support. Glad to help you with this transition from Gold to Business Class!

Right now, the balance from your Gold subscription doesn't automatically transfer to Business Class, but we can help you out by adjusting some things from our side.

We'll need just a few more details about your Trello team to make it happen! Could you send me an email at support@trello.com and mention your Community post? I'll be on the lookout for your message and will reach out directly to get this resolved for ya!

Thanks so much!