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Not receiving reset password email

Luna Rosado

Hi,

I forgot my password and i have been waiting 4 days to get an email link to reset it but I'm not receiving it.

The email is right and it is not on my spam folder.

Can you help me?

Accepted answers

All comments

Jodi LeBlanc

Hi @Luna Rosado sorry to hear this. I would recommend contacting support@trello.com directly on this issue so you can get back to using Trello.

Thanks,

Jodi

Luna Rosado

Hi @Jodi LeBlanc ,

Do you have any idea how long do they take to reply? I sent an e-mail 5 days ago and still have no answer.

Thank you any way.

Iain Dooley

@Luna Rosado I will try and bring this to the team's attention, sorry for the hassle

Luna Rosado

I'll wait for any contact from the team!

@Iain Dooley Thank you.

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