nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How to apply for a refund?

李特

Sorry, I originally wanted to buy a gold account.
As a result, I started my business plan.
I must apply for a refund. I hope to solve the problem
because this money is very expensive for me.

Accepted answers

All comments

Blair at Atlassian

Hi there,

I'm Blair from Trello Support and we can help you with a refund. Send an email to support@trello.com and confirm the Business Class team URL. We'll happily work with you directly.

Cheers!

carolina mendes veiga

When I joined Trello I wanted to buy the gold plan. however, i don’t know how it happened but the amount that was taken from my account (377,59) is associated with a business plan.
this wants the plan I wanted and I have no financial possibilities to support this value.
I have already sent and e-mail explaining my situation but I have not received a reply!
please help to get my money I just want to sign for the gold plan.

marcelosousa1_gmail

I requested a refund and was informed that they do not give refunds after 30 days.

Ilya joyce

hello my name is Ilya joyce I’ve been charged almost 500 euro by trello I need a refund Ive emailed support@trello please reply

Beckview Studios

hi. hope you got it sorted Ilya. I've emailed them too and I received an email saying I needed to fill in a form on their contact page now. https://trello.com/contact

Soul Anchorage

How did you get to a form @Beckview Studios ?

It is just taking me to a lot of pulldowns and redirecting me back to my account!