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User limit for power ups?

Megan Randall

I'm trying to see if Trello is right for our team before we commit to purchasing. We have about 12 people on our board under the free account. Unfortunately, our users are now getting an error saying we've reached the limit for power up users on our board. I can't find anything detailing how many users on a board can use the power ups only that we can use only one power up under the free account. Any ideas how everyone can get the power up? Or do we have to purchase the higher to make this work?

Accepted answers

Katrin Anger

@Megan Randall

Hi Megan, the Power-Up that the board's owner is enabling on the board is the one Power-Up that counts for all board members.

In general, no, there is no limit of people on a board that can use a single power-up.

However, there might be Power-Ups that restrict the configuration of a Power-Up to the board's owner.

Does that help?

All comments

Alice_vht1hx

Hi Megan, here is how the Power-Up limit works:

Boards belonging to free users can turn on one Power-Up at a time, boards belonging to Trello Gold members may have three Power-Ups turned on at a time, and Business Class boards can have unlimited Power-Ups.

Source: Enabling Power-Ups

You can find additional information here.

Megan Randall

I see that says we can only use one Power Up, but we're all trying to use the same one power up. Is there a limit to the number of people on a board that can use a single power up is my question. Thanks for helping.

Katrin Anger

@Megan Randall

Hi Megan, the Power-Up that the board's owner is enabling on the board is the one Power-Up that counts for all board members.

In general, no, there is no limit of people on a board that can use a single power-up.

However, there might be Power-Ups that restrict the configuration of a Power-Up to the board's owner.

Does that help?

Megan Randall

Yes! It turns out that my team member thought he was installing Elegantt power up but was clicking on something else. User error! Thanks for the response!

Marjorie Benditt_d1nsy1

Are powerups specific to the board & the user? For example, can two people have a different powerup enabled for the same board? Or is it only the board owner who can determine which power-ups are enabled for a specific board?

Also, to make sure I understand the way this works:

-we have a sprint board that I would like to enable multiple power ups for, just for ONE person who owns and manages the board. For example, Butler to add workflow, Corrello to do analytics, and custom fields. So for that user, I would upgrade them to either Gold or Business license. The rest of the users are all free users so they can enable a single power-up (which in our case is JIRA), but they just can't use the other powerups (which is fine, because they just need to be able to read/update cards). Can Trello be used in this way? (one business license and multiple free users?) Thanks!

Vincent Wan_5fom70

I thought it says free account has unlimited power ups? Am testing some of the power ups to see if it works in my environment. How can I enable more than one power up?

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