Butler Custom Field

Question

I have a set date in a custom field. I want to set a trigger that moves the card to the top of the list thus issuing a notification once the date in the custom field is reached.

I set up the below:

//when custom field "Test" is set to a date less than 1 hours from now, move the card to the //top of the list

But when it came within an hour of the time listed in the custom field nothing happened.

Katrin Anger · Answer

@Jimmy Coulson

Hi Jimmy,

I just checked the available triggers for date custom fields, and it appears the choice you made is correct so far.

I became aware that other users were complaining that Butler seemed to have stopped working for some time in the last days. Can you check the status log for this command and see if you got an error message there? If not, please run the command again and see if something happens now. Check the status log and attach a screenshot of the full command here if you need further assistance.

P.S. To check the command's status log, open the Butler Power-Up, click on the 3 dots in the top right corner, then "Account", then "Usage Log" and search for the command in the list and check the status message.

Iain Dooley · Answer

@Jimmy Coulson the trigger "When a custom field is set" applies when the custom field is set, not an offset from when it is due.

I don't think you can use a due date offset from a custom field value, even if it's a date custom field value, but you can do so with a due date.

Krisztian Kovacs_rapuo3 · Answer

Hi @Jimmy Coulson

I'm not too familiar with Butler, hopefully someone more clever will help you out. However in the meantime, if all else fail, you could consider Zapier. It's a bit more convoluted to set up automation than in Butler (I assume) but it works for me.