Good morning and happy topic Tuesday!
Last week I had the pleasure of spending a week at a National Youth Leadership Training camp where we were thrown into teams of 6-7 strangers and given the materials to build and develop our team in a short period of time. One of the biggest lessons we learned was working with differences between those people or any group of people made to work as a team. Rarely will you get to choose who you're working with, so knowing how to lead and work with people from all types of backgrounds is a large factor that contributes to the success of a team.
The main part that stuck out to me during this lesson was the acronym EAR - Express, Adress, Resolve. By expressing the issue, it removes any room for open interpretation and promotes open communication. Address the issue in a calm manner by listening to both sides and allowing each person to speak. Finally, resolve the issue by settling on middle ground or having one side change their stance.
So, in your opinion, what is the best and most effective way you know how to work with differences among a team?