SourceTree will not Authenticate correctly with BitBucket

Question

When I try to pull or push any repository from SourceTree (v3.1.1) to BitBucket I am getting failure due to "incorrect username or password"

I use "Global Authentication" for my Repositories and when I go into Authentication settings in SourceTree and "Refresh" password I get the green tick and all is good.

Can you please help.

Ana Retamal · Answer

Glad you could solve it, Keith.

Have a good day!

Ana

kausten · Answer

Ana;

I actually have resolved this now. I was/am pushing to the correct account.

This issue was that I needed to do an update on the GIT Embedded. Once I did this it resolved my issue.

Thanks for your reply.

Keith

Ana Retamal · Answer

Hi Keith,

Are you pushing to the right account? Can you double check that the credentials are correct by trying to log in to Bitbucket via the browser?

Alternatively, you can try pushing the changes from the command line and see if the credentials work or if you get any error message. If it works, that would mean Sourcetree is storing wrong credentials somewhere, in this case you could try wiping Sourcetree preferences.

I'd also suggest having a look at the Sourcetree logs in case there's any additional information there.

Let us know how it goes!

Ana