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Uploading file in Trello -- upload is frozen

Doug Klocke

I was trying to upload an attachment to a Trello board from my computer. (File size only 2MB.) It loaded 8% and then has been frozen for hours.

I've logged off and back on, but it's still showing a progress bar stuck at 8%.

Accepted answers

Jodi LeBlanc

Hi @Doug Klocke did you just log off and reboot? What browser are you using and are you using the desktop app or the web version of Trello?

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Jodi LeBlanc

Hi @Doug Klocke did you just log off and reboot? What browser are you using and are you using the desktop app or the web version of Trello?

Doug Klocke

I just logged off. I have not closed down the browser. (Although that's probably something I should have tried.) Nor have I re-started my computer.

I'm using Chrome on a Mac, and using the web version of Trello.

Jodi LeBlanc

Thanks Doug, please close the browser and shut down your computer and let me know if that helps.

Thanks,

Jodi

Doug Klocke

Sorry I couldn't get back to you last night.

After shutting down my computer overnight (all night), then starting up this morning, and logging in to Trello, it's still showing a progress bar stuck at 8%.

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