bamboo fails to start after upgrading 6.6.0 to 6.8.0

Question

on starting the new bamboo version the catalina.out log says and it hangs:

* [JohnsonFilter] The application is not yet setup. Redirecting request from '/rest/capabilities' to '/bootstrap/selectSetupStep.action'
* [AccessLogFilter] 100.64.30.11 GET http://bamboo.qcast.nl:8085/bootstrap/selectSetupStep.action 397575kb
* [SelectSetupStepAction] Current setup step is /setup/complete.action

please help me to perform / finish the upgrade.

rgds Paul

Daniel Santos_157bm4 · Answer

That is great @Peter N

Thank you for updating this thread when you found out the issue.

Peter N_020yk8 · Answer

The main issue was that license. We had a support valid license on my.atlassian.com but we hadn't applied it. At least that got us past the infinite redirect loop. I've got the next issue to resolve. Working with support for that.

Daniel Santos_157bm4 · Answer

Thank you for taking the time to share your solution here @Qcast We really appreciate that =]

@Peter N, the error you see may have multiple sources. It is very common that this is caused by a missing driver, but it could be something else. You need to look for the first errors that show up in your logs. They usually will give you better clues on what is happening. In Paul's case, we were able to see the driver error happening first, the same thing for the license issue.