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no content shows up after I click on main Title

unknown

I clicked on Books Finished Reading, several squares appear with different titles I created under

Starred Team Boards an the same come up below

Your Team Boards

so from the starred team boards showing I clicked on Books Finished Reading, which took me to a with no content only a picture of a brown swirl. Checked deleted section, nothing relating to this. I haven't used this boards in sometime, but this has happened to most of my boards except for 12 boards which still are usable out of 50 under starred boards not including 40 other boards, which i already check some out an the same issue, nothing.

I haven't deleted any of these boards an the ones not showing up, just a empty page with a background photo or what ever. So it appears that I've lost alot of information. Hopefully your team can come up with some ideas or explanation. Thanks

Accepted answers

Katrin Anger

@[deleted]@Jane Gray

Ok, its Firefox.

Can you try and update your browser?

I doubt it's a problem with Trello. I have a feeling it got to do with an outdated version of your browser.

Here's a quick vid how to update Firefox: https://www.youtube.com/watch?v=UmbjMEP4iJs

After that, restart the browser and check back on your data in Trello.

Let me know how it works.

All comments

Jane Gray

I'm having exactly the same problem - lots of boards only showing the background image and no data (not even the board title or team).

Following this thread as I need a lot of the data that's not showing. I've tried clearing cache, signing out & in and rebooting computer but there's no change.

Katrin Anger

@[deleted]@Jane Gray

What browsers are you using, ladies? And what browser versions?

unknown

Thanks Jane, tried the same techniques an still nothing, hopefully a solutions will come soon, like my information back. Have a good day. From Ontario Canada

unknown

Katrin, Firefox, Google, not very good with computers but even my friend can't figure it out an same issues. Hope this is the information required. Thanks for reply.

Katrin Anger

@[deleted]@Jane Gray

Ok, its Firefox.

Can you try and update your browser?

I doubt it's a problem with Trello. I have a feeling it got to do with an outdated version of your browser.

Here's a quick vid how to update Firefox: https://www.youtube.com/watch?v=UmbjMEP4iJs

After that, restart the browser and check back on your data in Trello.

Let me know how it works.

Jane Gray

Mine is working again now (I use Chrome btw). There was a windows update on my computer overnight, but the problem showed up before the update and was still there afterwards.

I'm just pleased to have all my data back!!

unknown

Jane glad yours worked with chrome. Friend sent me a link to install Chrome an still nothing working. Not to familiar with Chrome what does btw stand for and did you have to create a password for Chrome. Chrome did show on lower bar an its gone. What can you suggest I try again. Do I have to do anything about Firefox, plus when I installed chrome I made it my default. Appreciate your help

unknown

My friend suggested I install Chrome which did install an made it as my default but nothing changed. She will be coming over to have a look at what I did. Will get back to you with the out come. Appreciate your time an providing solutions.