Jira Issues and Live Activity log not loading

Question

When I start a build for a plan, the plan build page that summarizes the running build does not display the jira issue or live activity log information.

The live log is visible if I go into the job summary level.

Is this a bug?

I'm running "Atlassian Bamboo version 6.6.2 build 60606 - 14 Aug 18"

Foong · Answer

Is there a proxy server in front of Bamboo? If yes, is the following settings added into Bamboo server.xml file and then restart Bamboo?

secure="true"
scheme="https"
proxyName="mycompany.com" 
proxyPort="443"

Securing Bamboo with Apache using SSL

schow-lmi3d · Answer

Yeah, I checked the application link and it seems to be up. No errors on the application link config page.

Gonchik Tsymzhitov · Answer

Hi!

I suggest to check connectivity between Jira and Bamboo.

Then double check applications links. https://confluence.atlassian.com/bamboo/integrating-bamboo-with-jira-applications-289276945.html

Hope it helps

Cheers,

Gonchik Tsymzhitov