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When using a drawing tablet, I cannot drag trello cards to different collumns

Becky Brock

Hello,

Little problem that I have been aware of but only just became my problem also.

I use a Wacom tablet as a mouse and this has always worked well with Trello. I regularly move cards from one list to another by dragging them.

I have recently updated to windows 10 and since I can no longer do this (a problem which my colleagues have always had and struggled with). I can change a cards location by clicking - edit - move - select destination, however this is a lot more long winded. Or else I can use my mouse! Again not ideal.

Does anyone else have this problem and know how to resolve? I have tried playing with the windows tablet settings but with no luck.

Thank you.

Accepted answers

Andy - PTC Redundant

Hello @Becky Brock ! Wow... that's a tough one to crack. Don't know anyone using a Wacom tablet like you guys for Trello.... 🤯

I've asked with the Community Leader group if anyone has knowledge on / experience with this (or knows someone who does).

All comments

Andy - PTC Redundant

Becky Brock

Thank you Andy

Sloan N_ B_

Hey Becky, I got a Wacom tablet (at home) I will try this later.

Can you tell me what kind of Wacom model you got, also the number of the last installed Windows update? You can find this at

Settings on Windows 10 menu
Update & Security
Windows Update
Click the View update history button

Cheers
Nick

Andy - PTC Redundant

@Becky Brock - you are most welcome! In case you missed it, check Nick's question just above 😊