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Why do I have to manually retype my password every time I launch?

sabiston May 8, 2019

Can't this program use the password stored in the keychain?  It is such a pain to have to type my Github password every time I quit and relaunch -- especially since I have to quit and relaunch every time I want to see my changed files, since it doesn't update correctly on the Mac.

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bgannin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 5, 2019

Hi @sabiston,

It does make every effort to do so, along with SSH keys when configured, but runs into problems from time to time. There are some underlying issues due to the complexity in the app's various authentication layers; the architecture as a whole is going to be revisited in a future release to definitively resolve issues such as the one you're encountering. Our apologies for the inconvenience, we appreciate your patience.

Brian Ganninger
Principal Developer, Sourcetree

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