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Cannot connect Bitbucket Server Account to Sourcetree - Using Microsoft SSO account

Jonathan Zapata
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May 9, 2024

Hello,

 

I am able to access my bitbucket account with no issues and check the repositories I have access, however, I recently reinstall SourceTree in my laptop and now I am having issues adding back my account.

 

Options>Authentication> Accounts> Add Bitbucket Server > Error fail to check login user

 

As mentioned before I have no issues accessing the repositories in website, I have an account using a working email, using Microsoft SSO. No matter what I add as user name (email, employee #), actual password, old password, Sourcetree is still unable to validate my Bitbucket account (VPN connected), hence I cannot perform any pull/push/fetch actions without seeing Git Credential Manager asking for user and password to access git and the repositories I can see in the website. 

 

Let me know your thoughts.

 

Thanks,

Jonathan

 

 

 

1 answer

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Brant Schroeder
Community Champion
March 29, 2026

@Jonathan Zapata welcome to the Atlassian community

Have you tried using a token for authentication?

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