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Problem creating a rule to create an alert in Opsgenie

Fco_ Javier Blanco González
June 10, 2024

Hi,

When creating an alert in opsgenie with a Grafana integration that must meet the matching criteria of two tags, the alert is not generated for me. If I just leave a label, if it is created. How can I manage more than one tag since I need it to create the alert with different priority types?

Thanks in advance.

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Rafael Meira
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 11, 2024

@Fco_ Javier Blanco González 

I understand that you would like to set a custom priority for Grafana alerts.

Could you please confirm the value that you have added to the priority field in Grafana integration? You could check this from Grafana integration --> Advanced,

 

Could you check if the variable priority is added there and test it once again?


Best,
Rafa

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