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How can I allow customers to upvote or downvote individual ideas?

Martijn ten Caat

I'm looking for a setup where customers can vote on each idea individually, either up or down.

I don't want to limit them to a fixed number of votes, since that won’t scale well as more ideas are added.

The goal is to prioritize development based on the ideas with the most upvotes.

Is there a way to implement this in Jira Product Discovery, or are there recommended workarounds?

Accepted answers

Tanguy Crusson

JPD has a voting feature (you create a field of type "Vote", give everyone a budget and they can allocated to a list of ideas) but it only works from within the project, not in published views yet.

I guess that's a long way to say: that's not supported yet, for customers.

All comments

Nikola Perisic

Hi @Martijn ten Caat

JPD doesn't have this feature of upvoting. Instead, you can create an automation rule that will upon creating the idea in JPD to create the issue in Jira project. Within Jira, there is the option to upvote only, not down vote.

Dave Mathijs

@Martijn ten Caat

@Nikola Perisic (FYI)

Jira Product Discovery (JPD) does have a voting feature: Product Update: Introducing Voting

Nikola Perisic

@Dave Mathijs

Thanks, didn't notice it

Tanguy Crusson

Dave Mathijs

Thanks for the elaboration and clarification @Tanguy Crusson .

Martijn ten Caat

We migrated from LoopedIn, a tool with fewer features and a lower monthly price, to JPD because of its integration capabilities.

But our primary goal is for customers to be able to up- and down-vote a list of ideas.

We simply want an answer to the question: which idea do you like, and which one shouldn’t we pursue?

To be honest, without this feature, the $40/month is quite a lot of money.

Martijn ten Caat

What’s the point of using JPD for idea collection if every idea then gets copied into another Atlassian product?

I’d have to grant access to every customer in Jira, right? If I choose to do that, then what’s the point of having an idea board in JPD at all?

Martijn ten Caat

Voting doesn’t work in combination with publishing a view for customers who only have an Atlassian account. Each customer also needs to be added as a contributor, but that role provides more permissions than necessary for simply collecting and prioritizing ideas.

Martijn ten Caat

Any idea when this will be developed?

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