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installing crow, get HTTP Status 500 – Internal Server Error

Albert
June 18, 2023

2023-06-18 21:27:07,208 http-nio-8095-exec-11 ERROR [org.hibernate.internal.ExceptionMapperStandardImpl] HHH000346: Error during managed flush [org.hibernate.jdbc.BatchedTooManyRowsAffectedException: Batch update returned unexpected row count from update [0]; actual row count: 8; expected: 1]
2023-06-18 21:27:07,329 http-nio-8095-exec-11 INFO [crowd.xwork.interceptors.TransactionalInvocation] Invoking rollback for transaction on action '/console/setup/setupoptions.action (Options.execute())' due to throwable: org.springframework.orm.hibernate5.HibernateSystemException: Batch update returned unexpected row count from update [0]; actual row count: 8; expected: 1; nested exception is org.hibernate.jdbc.BatchedTooManyRowsAffectedException: Batch update returned unexpected row count from update [0]; actual row count: 8; expected: 1
org.springframework.orm.hibernate5.HibernateSystemException: Batch update returned unexpected row count from update [0]; actual row count: 8; expected: 1; nested exception is org.hibernate.jdbc.BatchedTooManyRowsAffectedException: Batch update returned unexpected row count from update [0]; actual row count: 8; expected: 1
at org.springframework.orm.hibernate5.SessionFactoryUtils.convertHibernateAccessException(SessionFactoryUtils.java:296)
at org.springframework.orm.hibernate5.HibernateTransactionManager.convertHibernateAccessException(HibernateTransactionManager.java:755)
at org.springframework.orm.hibernate5.HibernateTransactionManager.doCommit(HibernateTransactionManager.java:594)
at org.springframework.transaction.support.AbstractPlatformTransactionManager.processCommit(AbstractPlatformTransactionManager.java:765)
at org.springframework.transaction.support.AbstractPlatformTransactionManager.commit(AbstractPlatformTransactionManager.java:734)
at com.atlassian.crowd.xwork.interceptors.TransactionalInvocation.commitOrRollbackTransaction(TransactionalInvocation.java:80)
at com.atlassian.crowd.xwork.interceptors.TransactionalInvocation.access$000(TransactionalInvocation.java:18)
at com.atlassian.crowd.xwork.interceptors.TransactionalInvocation$1.beforeResult(TransactionalInvocation.java:40)
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:269)
at org.apache.struts2.interceptor.ServletConfigInterceptor.intercept(ServletConfigInterceptor.java:167)
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)1.png2.png

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Fabio Racobaldo _Catworkx_
Community Champion
January 26, 2026

Hi @Albert ,

this is something related to database. Please share db settings and db type.

Please let us know,

Fabio

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