crowd version 3.2 not starting

Question

Description .... Crowd has encountered errors while upgrading. Please resolve these errors and restart Crowd.

Exception ..... Could not find application to update: crowd

terraform provisions and configs crowd install but throws the above exception. Not sure why it says upgrading when it is a straight install.

Also this from the catalina.out

2018-05-03 13:30:32,230 localhost-startStop-1 INFO [atlassian.crowd.config.CrowdApplicationConfig] Using config directory : /var/atlassian/application-data/crowd/shared
2018-05-03 13:30:32,231 localhost-startStop-1 INFO [crowd.manager.upgrade.UpgradeManagerImpl] Clearing caches after upgrade
2018-05-03 13:30:32,233 localhost-startStop-1 ERROR [crowd.console.listener.StartupListener] Errors experienced during the Crowd upgrade process: [Could not find application to update: crowd]
2018-05-03 13:30:32,233 localhost-startStop-1 INFO [com.atlassian.crowd.startup] System Information:
2018-05-03 13:30:32,234 localhost-startStop-1 INFO [com.atlassian.crowd.startup] Timezone: Greenwich Mean Time
2018-05-03 13:30:32,234 localhost-startStop-1 INFO [com.atlassian.crowd.startup] Java Version: 1.8.0_171
2018-05-03 13:30:32,234 localhost-startStop-1 INFO [com.atlassian.crowd.startup] Java Vendor: Oracle Corporation
2018-05-03 13:30:32,234 localhost-startStop-1 INFO [com.atlassian.crowd.startup] JVM Version: 25.171-b10

Any help, very gratefully received.

Gopal_rl40hx · Answer

Hi @Naveed Ashraf /anyone still looking for answer on this :

Just delete the "crowd.cfg.xml" present in your "crowd_home/shared" directory and restart crowd ; it should solve the issue posted in this thread.

So basically it would take you to /setup step and "crowd.cfg.xml" gets regenerated automatically when you follow the setup steps.

hope it helps , Thanks !

Marcin Kempa · Answer

So I assume that this question is related to the one you posted here,

The database schema is probably setup, what about the data in that database I think that you should restore the backup in that database first in order to do this kind of setup? Right now Crowd assumes that this is an upgrade as the database config is there and  also the crowd.cfg.xml indicates that the install is complete hence it tries to lookup for the data in database.

Hope that helps,

Marcin Kempa

Naveed Ashraf · Answer

so below is my crowd.cfg.xml The build number doesn't update to 971 although that's what it shows on the splash screen but when you click on the setup crowd button, you get Bootstrap error TimeLevelDescriptionException 2018-05-09 14:46:24fatalCrowd has encountered errors while upgrading. Please resolve these errors and restart Crowd.Could not find application to update: crowd

complete install.new 0 BO4C-XXXX-XXXX-BSR2 1 100 30 0 0 30 com.mysql.jdbc.Driver xxxxxxxxxx jdbc:mysql://AWSRDSURL.com:3306/crowd?autoReconnect=true&characterEncoding=utf8&useUnicode=true&useSSL=false&rewriteBatchedStatements=true crowd org.hibernate.dialect.MySQL5InnoDBDialect true AAABOQ0ODAoPeNqFkEtvgzAQhO/+FUi9tAcjQIQ8JEttDEojQYgCfRx6cekmsUpMtDa0+feFQNWHKvXgy87u55m5yGuwEnGynInljGd+MPOnFg9zy3PcCQlBFyiPRlaXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXRqA9kzvUWyv9wcs7J2W9q5q7Pp1YGZGoAFkW1FqGGaxLEBpyE9HOHN4miTRhi9v4k98lAhZ/sP/st87LnvqPaDuZh5pGcqAEqqA6P0o8fQtS0CdMUlxJ5TUPeM22fC2uAXpC1qGbJ76nI7mi0f64AdrOs82HsmiFWsfjV03GHujaTBEWtWHZ8B0e6fb7xl1yZCxxcTL8OfFIP3taV1jsRcafvf+ARd9n3EwLAIUNnCmGCtKzWi00nlGbZ0QlbfKPeoCFBk3O283JV2lUKjCQB1S5l3mKa/IX02fj