Hi Team,
I migrated crowd from one server to another server but, now while login to Crowd console, I am getting below error:
Connection to authentication server failed. Please review the logs for more information.
Find below logs for your information:
2018-09-14 09:16:21,062 localhost-startStop-1 INFO [plugin.osgi.factory.ModuleDescriptorServiceTrackerCustomizer] Dynamically registered new module descriptor: com.atlassian.applinks.applinks-plugin:applinksRest-filter
2018-09-14 09:16:21,066 localhost-startStop-1 INFO [plugin.osgi.factory.ModuleDescriptorServiceTrackerCustomizer] Dynamically registered new module descriptor: com.atlassian.applinks.applinks-plugin:applinksRestV2-filter
2018-09-14 09:16:21,298 localhost-startStop-1 INFO [plugin.osgi.factory.ModuleDescriptorServiceTrackerCustomizer] Dynamically registered new module descriptor: com.atlassian.crowd.crowd-sync-feedback:crowd-sync-feedback-filter
2018-09-14 09:16:21,395 localhost-startStop-1 INFO [plugin.osgi.factory.ModuleDescriptorServiceTrackerCustomizer] Dynamically registered new module descriptor: crowd-rest-application-management:crowd-rest-application-management-filter
2018-09-14 09:16:21,404 localhost-startStop-1 INFO [plugin.osgi.factory.ModuleDescriptorServiceTrackerCustomizer] Dynamically registered new module descriptor: crowd-rest-plugin:crowd-rest-application-service-filter
2018-09-14 09:16:21,599 localhost-startStop-1 INFO [atlassian.plugin.manager.DefaultPluginManager] Plugin system started in 0:00:02.653
2018-09-14 09:16:21,601 localhost-startStop-1 INFO [sal.core.upgrade.DefaultPluginUpgradeManager] Running plugin upgrade tasks...
2018-09-14 09:16:21,606 localhost-startStop-1 INFO [crowd.manager.backup.QuartzBackupScheduler] Registering automated backup Quartz job with trigger schedule 0 0 2 * * ?
2018-09-14 09:16:21,613 localhost-startStop-1 INFO [com.atlassian.crowd.startup] Starting Crowd Server, Version: 2.7.0 (Build:#624 - 2013-09-23)
2018-09-14 09:16:21,635 localhost-startStop-1 INFO [ContainerBase.[Catalina].[localhost].[/crowd]] org.tuckey.web.filters.urlrewrite.UrlRewriteFilter INFO: loaded (conf ok)
2018-09-14 09:18:13,447 http-bio-8095-exec-7 INFO [service.soap.client.SecurityServerClientImpl] Existing application token is null, authenticating ...
2018-09-14 09:18:13,656 http-bio-8095-exec-9 INFO [ContainerBase.[Catalina].[localhost].[/crowd]] Initializing Spring FrameworkServlet 'xfire'
2018-09-14 09:18:13,687 http-bio-8095-exec-9 WARN [beans.factory.config.CustomEditorConfigurer] Passing PropertyEditor instances into CustomEditorConfigurer is deprecated: use PropertyEditorRegistrars or PropertyEditor class names instead. Offending key [org.codehaus.xfire.service.ServiceFactory; offending editor instance: org.codehaus.xfire.spring.editors.ServiceFactoryEditor@2a1e433
2018-09-14 09:18:14,257 http-bio-8095-exec-7 INFO [service.soap.client.SecurityServerClientImpl] Created new application token: pUI1NpDQ06Caep40pfYwQw00
2018-09-14 09:18:14,340 http-bio-8095-exec-11 ERROR [crowd.manager.application.ApplicationServiceGeneric] Directory 'SunGard Internal' is not functional during authentication of 'ankushborse'. Skipped.
2018-09-14 09:18:14,403 http-bio-8095-exec-11 ERROR [crowd.manager.application.ApplicationServiceGeneric] org.springframework.transaction.CannotCreateTransactionException: Could not create DirContext instance for transaction; nested exception is org.springframework.ldap.CommunicationException: 168.162.128.165:3268; nested exception is javax.naming.CommunicationException: 168.162.128.165:3268 [Root exception is java.net.ConnectException: Connection refused (Connection refused)]
com.atlassian.crowd.exception.OperationFailedException: org.springframework.transaction.CannotCreateTransactionException: Could not create DirContext instance for transaction; nested exception is org.springframework.ldap.CommunicationException: 168.162.128.165:3268; nested exception is javax.naming.CommunicationException: 168.162.128.165:3268 [Root exception is java.net.ConnectException: Connection refused (Connection refused)]
at com.atlassian.crowd.directory.SpringLDAPConnector.pageSearchResults(SpringLDAPConnector.java:396)
at com.atlassian.crowd.directory.SpringLDAPConnector.searchEntitiesWithRequestControls(SpringLDAPConnector.java:435)
at com.atlassian.crowd.directory.SpringLDAPConnector.searchEntities(SpringLDAPConnector.java:418)
at com.atlassian.crowd.directory.SpringLDAPConnector.searchUserObjects(SpringLDAPConnector.java:641)
at com.atlassian.crowd.directory.SpringLDAPConnector.findUserWithAttributesByName(SpringLDAPConnector.java:590)
at com.atlassian.crowd.directory.SpringLDAPConnector.findUserByName(SpringLDAPConnector.java:577)
at com.atlassian.crowd.directory.SpringLDAPConnector.findUserByName(SpringLDAPConnector.java:105)
at com.atlassian.crowd.manager.directory.DirectoryManagerGeneric.findUserByName(DirectoryManagerGeneric.java:298)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
at org.springframework.transaction.interceptor.TransactionInterceptor$1.proceedWithInvocation(TransactionInterceptor.java:96)
at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:260)
at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:94)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at com.sun.proxy.$Proxy36.findUserByName(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:198)
at com.sun.proxy.$Proxy37.findUserByName(Unknown Source)
at com.atlassian.crowd.manager.application.ApplicationServiceGeneric.fastFailingFindUser(ApplicationServiceGeneric.java:329)
at com.atlassian.crowd.manager.application.ApplicationServiceGeneric.isUserAuthorised(ApplicationServiceGeneric.java:194)
Regards,
Ankush
