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Cannot log into Bamboo test instance

tdzarnes
Contributor
October 17, 2018

I installed Bamboo v 5.15 to mimic our production account. Imported data from production and now cannot login to the test account. "You have entered an invalid username and password. Please try again." I have tired my personal login as well as the admin login from production. Anyway to get around this and get logged in? I want to upgrade the test instance to the latest before production.

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Chris Berry
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 1, 2018

Hi Todd,

It sounds like your Bamboo instance is pointing to an external user directory and that you can not access it from your dev system. The following article may help.

Bamboo lost connection to the external user directory preventing users from logging in

thanks

Chris

Atlassian support - Bamboo

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