The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions
Release Notes
Community
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

How to set custom icon for my answers.atlassian.com user profile?

Sergey Markovic1
Sergey Markovich
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
Get recognized
July 25, 2011

Hi,

I can't set custom icon for my profile on this site. Every time I try to do it I get 500 internal server error without any further explanation. Are there any limitations on the image size or type that are not publicly specified?

Thanks, Sergey

Watch
Like Be the first to like this
1815 views

2 answers

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Answer accepted
Jeremy Largman
Jeremy Largman
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 26, 2011

Sorry everyone - this is a bug - ANSWERS-157. We'll fix it tomorrow (July 28).

Reply
1 vote
Penny Wyatt (On Leave to July 2021)
Penny Wyatt (On Leave to July 2021)
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 25, 2011

Answers uses Gravatar ( http://gravatar.com/ ) to manage avatars, it doesn't contain any avatar-processing code itself. Are you getting the error on Gravatar's site or here on AAC?

View More Comments
TothJ
TothJ
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
Get recognized
July 25, 2011

yup I tried to use a custom icon too, this came:

500 Server Error

Sorry, you've encountered a system error.

Like
TothJ
TothJ
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
Get recognized
July 25, 2011

you can use custom icon too, if its not working just raise an issue at https://jira.atlassian.com/browse/ANSWERS</p<>>

Like
Sergey Markovic1
Sergey Markovich
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
Get recognized
July 25, 2011

Yes, I got exactly the same error on AAC site, not on Gravatar.

Like
Reply
Atlassian logo
Atlassian Account
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Release Notes
    Copyright © 2026 Atlassian
    Privacy Policy Notice at Collection Terms Security