Cloud Migration Pricing - Prem/Cloud Prorated?

[Eric Holman]

Hi, We are planning to migrate to the cloud in the next few months. Our Atlassian product license renewal is up in July and we are not sure we will be able to get the migration completed by then. If we renew our on prem licenses in July then migrate to the cloud in August or September will our prem fees be applied to our new cloud licenses by prorating or something? Otherwise if we can't get done in time do we just wait and do the migration next spring? I would think Atlassian would would accommodate this scenario and work with us to get to the cloud sooner than later?

[Jack Brickey]

This question would be best served if directed to Atlassian support.