According to Portfolio for Jira Support, the scheduling behavior is as follows:
The scheduling algorithm will take into consideration without any additional plan configuration the following aspects:
- Backlog item' priority
- Release and sprint assignments
- Estimate
- Dependencies between backlog items
- Team schedules
I am new to using Portfolio and I cannot figure out why the algorithm is attempting to schedule issues with low priority before issues with high priority. These issues do not have a release or sprint assignment, they do not have a time estimate (only story points), and they do not have dependencies or team schedules involved.
Can anyone tell me what other factors would cause a low priority item to be scheduled before a high priority item in Jira Portfolio? If I need to manually order the priority within the scope list, is there a way to show the priority in a column on the scope list?
Thank you!