August 4th, 2023: Hi all, the changes outlined below are now completed, with the exception of Epic Status (which you can follow here: https://community.atlassian.com/t5/Jira-Software-articles/Up...
Hi, all! We have an important update coming for the Jobs & Careers group. Beginning on Tuesday, September 3, 2024, we’re making Jobs & Careers articles members-only. While logged ...
Hi everyone, We have a requirement to take two fields' values (Urgency and Impact), both of which have levels 1-4 that can be selected, and calculate the average of those two into a third field (Pri...
Hi all, I would like to know if there is an automatic way to extract the time stamps of status switches in the workflow. I´m mean beyond these of start, end date and so on... Background: I´...
Happy Wednesday Everyone! In case you were unaware, Scott Farquhar’s last day at Atlassian is only a couple of days away. Since I know the community is something very precious to both Mike & Sc...
Jira Service Management (JSM) is Atlassian’s comprehensive IT service management solution designed to empower teams to deliver better customer and employee service experiences. Built on the Jira plat...
Hi Startups Community! We are excited to launch a new series called 🚀 Startup Stories with Atlassian, where we interview founders about their entrepreneurial journey, learn about the problems they...
Continuous Improvement (😔 Sigh). Well, yes, it’s continuous, i.e. it doesn’t stop. Sometimes the act of ‘improvement’ can feel relentless 😩 rather than freeing 😆. Learning loops ➰ are har...
“God he loves the sound of his own voice; just doesn’t shut-up!” “Why bother saying it? They won’t listen anyway.” “They won’t do anything about it. I’ll just shut up, get it done and get on with w...
It's Thursday! Okay, this one is probably not a pure #TBT but let's run with it. Lately I´ve been kind of obsessed with Rojo's Street Corn Dip (yes, I knew I shouldn´t have gone into Costco.....
Hi community, today I want to share a bit about how to work around Jira sprint management so any new members to Atlassian and Jira can understand things better. As we all know, Jira is a po...
After a picture-perfect take-off, we are in the air and have just reached our cruising altitude. You can now use your electronic devices again in flight mode. If you haven't switched on flight mode...
I have users with the same email that are Atlassian managed user and have also in the past registered an account through the portal customer. How does one delete the portal users so only the Atlassia...
※本記事は、Shaun Pinneyが2024年4月9日に公開した英語記事「Resolve incidents faster in Jira Service Management - UI update!」を翻訳したものです。内容に相違が見受けられる場合、英文ページの内容を正とします。 コミュニティのみなさま、こんにちは。 Jira Service Management Clou...
Hello Atlassian Community! 👋 The Jira Service Management team has been hard at work baking even more AI-powered Atlassian Intelligence capabilities into your most critical support and operations w...