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What are SLAs, and Why Do You Need Them? Service Level Agreements (SLAs) are essential to ensure timely service delivery, especially for support teams and project managers using Jira on their proje...
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Hello Confluence Cloud Admins! The Atlassian Navigation team is excited to introduce a new, modern navigation system designed for consistency, flexibility, and efficiency. This update will be avail...
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When trying to change the status from Waiting for Support to in Progress or any other status, I am getting " You don't have permission to transition this issue - Couldn't find the workflow - Try again
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This is the story of a dedicated trainer tirelessly trying to keep her team up-to-date with the latest knowledge and skills. Day after day, she prepared detailed presentations, set up the projector, ...
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If someone raises a ticket to a specific project (A) and the assignee approves of the ticket, can it be auto-routed to another project (B)? Or does it need to be closed, and a brand new ticket has to...
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Hi Community! It’s time for the second discussion for Apptoberfest '24: Apps for Business Teams 🖥️📱 Atlassian Marketplace Partners offers many powerful apps to help business (non-technical) teams...
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Hi Community! Welcome to the first weekly Apptoberfest '24 discussion topic: Apps for Marketing teams 🧑🎨 Atlassian’s Marketplace offers a wide array of apps tailored for marketing teams. Whether...
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Agile methodologies have come a long way since their initiation, continuously adapting to meet the needs of teams across various industries. In this article, w...
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Hello, Training & Certification Community! We understand how eager many of you are to learn about the upcoming replacement for the Atlassian Certified Expert (ACE), so I'm thrilled to share some ...
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Hi there I have a question. I'd like to get an automation within our JPD that based on a trigger, e.g. status transition, create Epics or tasks in other Jira but link/show those tickets in the...
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I currently use JQL to fetch Jira data to Excel and then use this Excel to make a dashboard in Power BI. Does anyone in this beautiful community know of a way that we can use AI model to fetch data a...
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Hi friends! Welcome to this quarter's new High Fives thread ✨ On this thread, we say thank you every week to the wonderful community members who have answered questions on our community. ...
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At the heart of the Barcelona event, all we hear is the chatter about the great evolution and impact of AI. Even while drafting my article, I already see a shiny new Intelligen...
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Keeping updated on everything your teammates are working on can be a real challenge, especially for distributed teams. With the Weekly Team Updates Play, you can save time, share information, and b...
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I'm trying to assign a ticket to a user but i'm unable to view them as an option in the assignee. I'm able to add them as a developer, but cannot assign the ticket to them.