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Automation to Update Custom Field in Organization to Custom field in Issue

Prem Kumar S
Prem Kumar S April 27, 2024

I have a Cutom field in JIRA Custom filed called "Client" and I have created another Custom Field in JSM Organization Called "ClientName". I need to update ClientName from Organization to Issue when a new issue is created. How can i achieve this?

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Vijay Dadi
Vijay Dadi
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April 29, 2024

Dear @Prem Kumar S ,

On your automation, have an edit action to set an value.

ClientName={{issue.customfield_xxx}}.

customfield_xxx - this will be your custom field name for Organization.

Hope this helps!

Vijay

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