ITSM with Jira Service Management Foundations
Earn the ITSM with Jira Service Management Foundations certification
Prove you understand IT Service Management (ITSM) concepts and terminology and how Jira Service Management, Confluence, Assets, Statuspage, and automation solutions support ITSM practices by earning the ITSM with Jira Service Management Foundations certification.

ITSM with Jira Service Management Foundations
Exam details
The ITSM with Jira Service Management Foundations certification exam is for service management professionals who want to power their career growth by validating their knowledge of ITSM within Atlassian products.
About Atlassian Certified Associate certifications
Get credentialed as soon as you’re skilled in Atlassian products and solutions.
Designed for Atlassian product users
Quick and affordable
Industry-recognized
Stackable for work-relevant designations
Recommended experience and training
Get exam-ready by combining documentation review, independent study, real-world experience, and our free on-demand training.
Ready to earn your certification?
You can take the exam online or at a testing center. If you’d like, you can use training credits to purchase vouchers for the exam. You can also pay with a credit card or PayPal.

Study and prepare with your peers
Collaborate with fellow learners in Atlassian Community’s Training and Certification group.
Contact us
We’re here to answer your questions and help with your concerns.