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Prepare for the ITSM with Jira Service Management Foundations certification
Learn the concepts and skills covered in the exam with on-demand courses and study with detailed prep resources. You can also lean on your peers for support by joining a community group.
Build a foundation of knowledge with on-demand courses
Adopt ITSM practices to deliver exceptional service
Get familiar with the principles that drive ITSM. Then, learn how to implement them with Jira Service Management.
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Practice and prepare with study resources
ITSM with Jira Service Management Foundations certification prep resources
Test your knowledge and assess if you're ready for the exam with these sample questions.
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Join an Atlassian Community group for peer support
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Jira Service ManagementConnect, share, learn with other Jira Service Management users. Find answers, ask questions, and read articles.Learn more
Continue learning after you pass your exam
Community-led classes
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