Hi, I would truly appreciate some help with the following: I am using Jira DataCenter. I have no possibility of buying any apps or plugins, etc (please dont suggest on the answers, no chance)...
I want to be able to report on the number of times a knowledge article is associated with resolving a support ticket/request, how many new Articles are created from a Support Ticket, and how many Sup...
Hola, Para la creación de KPI con información relacionada a los pedidos de Jira Service Management estamos utilizando el conector de Power BI Connector for Jira, una vez que realizamos la conexión co...
Hi All, I am looking for a KPI plugin for Jira Data Centre We want to be able to create and track KPIs using Jira data, but we also want to create individual KPIs based on roles that are not driven...
I'm wondering how to implement "technically speaking" relevant KPI "of usage" for Confluence in my organisation. I got some inspiration from Jurgen Appelo. In his book Managing for Happiness, ...
Hi everyone, There are three kinds of reports that I would like to be able to follow up on continuously in our development flow in JIRA. My question is if it is possible using some built-in or cus...
Have you ever received customer feedback that the processing of a ticket "took an eternity"? Which is of course an exaggeration, still needs clarification. But how can you check exactly how long it r...
How can I create reports or dashboards in Jira that show all our ticket queues and ticket count for the respective day per queue (It should also be possible to go into the past, e.g. for the last 7 d...
Ok I see a few different places Jira offers 'Time in Status' and also JQL things about 'updatedBy' to see who last changed it. My head is swimming with query lingo and I'm not sure if I've confused m...
I've been looking through the old Q&A.....do I need this module? https://marketplace.atlassian.com/apps/1221472/html-iframe-macro-for-confluence?hosting=cloud&tab=overview A...
I recently wrote a post about the Future of Trello and wanted to share and discuss some of the thinking behind the direction we are evolving the product over the next year. Let's start with the hie...
I've been trying to create reports/dashboards using the data from the Jira server and Jira cloud. Source : Jira Server (JSD) and Jira Cloud (Jira Software) Report : A mashup of data f...
Hello, Atlassian Community! I thought it would be fun to do something different for my teams' last retrospective of 2019 so I'm planning to do a "year in review" with info-graphics. Wha...
Hi, We are using service desk cloud version but we need to have more capabilities regarding reports creation and management. I need for example to be able to retreive the following information...
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