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- Community
- Tag: jira-service-desk-cloud
Tag: "jira-service-desk-cloud"
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Unable to access the JIRA PORTAL - Ticketing Boards, getting errors, is this a global issue
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Dear Team, We have faced issue while opening jira 503 error encountered please help us to resolve. Thanks & Regards
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A small signal can change behavior. This micro badge shows “🌱 3 mg CO₂e saved” right in your issue view. You can use the same for other badges or calculate values. It’s intentionally heuris...
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Earlier this year, we announced the full transition of Opsgenie’s capabilities into the Atlassian platform. With embedded operations capabilities into Jira Service Management, you can access a comple...
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We would like to import GCP assets to JSM Assets (Premium edition). How can we do that?
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Hello Atlassian Community! We're pleased to announce that activities from Assets in Jira Service Management are now included in the Atlassian Administration audit logs. This means you can now centr...
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How can I create an automation to check if the user is first time to send an request, then edit custom issue field?
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Hello Atlassian Community! Assets in Jira Service Management now supports Smart Links! You can insert Smart Links for Assets objects, object types, and schemas into any Atlassian editor that suppor...
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Introduction Migrating from a legacy ITSM platform to Jira Service Management (JSM) is more than a technical upgrade, it's a strategic shift toward agility, collaboration, and cost-efficiency. Whet...
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Get the complete playbook for connecting HubSpot and Jira. Our 5-step guide shows how to unify your Sales, Service, Product, Dev, and Marketing teams. In today's business landscape, two pl...
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We’re excited to share that you can integrate Rovo Dev CLI with 3P observability MCPs making it easier than ever for teams to investigate alerts and perform automated root cause analysis (R...
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Hello Jira Community In my Jira project the Organizations and Approver Groups section is not intended for Agents and i want to hide or restrict the agent access to particulat section as...
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We’ve been thinking about a gap in how we celebrate and recognize developer achievements. Jira Service Management is fantastic for tracking issues, approvals, and workflows — but once a project miles...
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In this article i try to show a practical example that shows how to compute a dynamic value directly in a Jira Service Management ticket by combining Assets, an automation rule, custom fields, ...
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Hello, We already worked with the Ticket-System a few years ago and would like to work with it now again. But we would like to use the old GUI (if possible) is there oppertunity to use the old GUI?&...
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Hello, I'd like to share a useful (for me :D) feature in Atlassian Assets (part of Jira Service Management): Attribute Settings, with a special focus on Filter Objects. This is a little...
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Many HR process from employee offboarding to internal transfers can be very fragmented with teams trying to solve parts of these processes manually across siloed teams and struggle with low visibilit...
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I changed jobs. I would like to change the subdomain name that I used with my personal email sign up to track my projects. How do I do so? I would like ot remove the "dredgingsolutions" portion &n...
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I started at a new company that wiped their last IT team, and have no credentials to anything, including the Jira ticketing system that was in place. It is in Jira Service Management, and I ...
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Atlassian ha lanzado la posibilidad de crear cuentas de servicio (Service Accounts) en Atlassian Cloud, diseñadas para facilitar integraciones con herramientas externas sin consumir licencias y sin n...
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In the world of IT Service Management (ITSM), customer support and agile project delivery, maintaining strong service performance is not just very important, but it is also expected. That’s where Ser...
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We know what took us so long, right? Following numerous requests and an impressive number of upvotes for a feature we have seen in some time, we have enhanced the Assets Data Manager and launched the...
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From Remedyforce to Jira Service Management: A tale of automation, documentation, and smarter portals From Email Swamps to Systemic Flow Dhruvil Shah is the Senior Cloud Solution Engin...
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Is it possible to copy form condition sections from one area or form to another? We have one conditional with over 100 options selected and it would be so much easier if I can copy the entire section...
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Hi everybody When using JSM Cloud, I encounter the following error when trying to access a board/project: “A problem occurred while loading the page. Refresh and try again.” I have already tried...
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