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- Tag: approver
Tag: "approver"
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Hello, when a user wants to approve a request from a portal using his smartphone and request approval requires a comment, he is unable to do it as on comment screen, there is no button for approval...
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Hello, I am not sure what am I missing, but I created a workflow which has an "In Review" status which I'd like to have both approvals and emergency overrides, however I can't seem to find the "add a...
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Hey Atlassian community, I'm trying to configure a workflow so that when a request ticket is raised that it first goes to an approver before coming through to the queue. However, when I'm i...
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...irectly ties it to overall project goals. Additionally, you can set specific approvers for each of your projects so the person who should know gets to approve what happened on each project. We d...
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When an approve/deny email comes through, is there any way to customize that message to say what it is for? We have multiple approvals needed and we want the email to identify the request type....
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I have a form for PTO approval and I have put the Approver field on the form. This field should only include a drop down menu of specific managers. The approver field does not seem to h...
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I used the HR service desk template for this project. This template came with the user picker field "Manager" and I want that field to assign an approver. I turned on "Approval" for 1 p...
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Hello, I have created a form within our company JSM Portal. My issue is that I want our users to select from a specific list of possible managers in our organization as possible approvers for this r...
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Hi I have prepared the following workflow for our project The company is limiting the use of addons or plugins so i should try only with workflows and automation rules. Open, in prog...
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We use JIRA (Core 9.12.2) with JSM (5.12.2) on DC When our Agents ask for Approval they will add a Custom Field comment "Approval Reason" to tell the Approver what this is about, as a regular c...
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...n approval workflow Select preset approvers: name 1, name 2, name 3, name 4 Select or name the approver field: Approval Approved: Done -> Done Declined: Done -> In Progress It appears as m...
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I've set up an approval step in my workflow and it works as expected. However, sometimes the user selects an approver and later finds out that this person is sick, on vacation or isn't present for o...
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Hi all Silly question that I feel I should know :D What JQL can i use to find tickets in a project or accross Jira that is in a status that requires approval from someone? Thank you Yatish
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I´ve Jira software premium plan, the features list said that approvals is included but in my workflow options doesnt appers, could you help me please? Thanks  ...
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- approver
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Hi, How can we setup the function in Jira in order to lock the status change of a ticket ? We allowed to send the tickets to multiple approvers and what we want to do is preventing changing t...
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I want to make sure that the creator of an issue can not approve it himself. I saw screenshots with a field "Exclude approvers from:" (e.g. reporters). That is exactly what I'm looking for. H...
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Hi I am reviewing and doing some clean ups - is there a way to audit all workflows that we have that have an approval step? Eg if may have 500 workflows but I want to know which ones (and in turn...
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We want to use Assist for approvals via MS Teams for several projects. We don't need the Support and Agent channels. So, I have the following questions: Will approvals work without those channels? ...
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...fter spending 12 months convincing our cyber and data gov teams to allow the Assist plugin for our support staff in Teams, it seems this only works if the approvers have already installed Assist in t...
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Hi Community. I have question about JSM Approvers. Is it possible for a Licensed Customer to approve Issues? I saw in the project settings we can set an email to go out for pending approval and e...
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Hello community, I need your help with the following scenario. I have some requests in which 2 approvers are added, I need the request to advance only with the approval of one of those approver...
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...I can copy the approver to the new issues, but of course, the transition doesn't fire in the linked issues. Possible solutions that I think about (but did not get to work): - I add a custom f...
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Goal: My objective is to capture the reasoning behind a decline from the approver and communicate it back to the requester who submitted the request. Desired Functionality: I'm looking to set up J...
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What this post is about: I'm working on a Jira project for change management and want to modify the default notification emails sent to approvers and requesters during the approval process. R...
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...ave some automation that creates some subtasks. I've followed a couple guides that show me approval processes, still can't quite figure out what I'm doing wrong. Ultimately, it looks like approver...
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