Hey to the helpers,
I have been using the same Trello email to board settings for 2 years and all of a sudden it not kicks them back. I have generated a to email to board address 3 times and updated the rule and still no go. I can get the same rule to work for Microsoft Planner but Trello will not take it at all.
Please help!
Hey Steven,
It sounds like you have an auto forward rule set for this email-to-board address, is that right?
I have seen a few recent reports like this and it turned out to be outbound forwards to external emails were being blocked by the mail admins in those cases. I'd suggest as a first step confirming there are no blocks at the higher level.
If the same trouble persists after checking though, please send us a message over at https://trello.com/contact. Just be sure to include the email you are sending from and the email to board address you were using, and we can take a closer look!
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