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Atlassian Certified Master: A pleasant journey through Atlassian Certifications

Ivan Lima Community Leader Apr 10, 2020

Perhaps, everything had subtly happened to me ten years ago when I realized that Atlassian was an integral part of my life. Not only was I using the tools daily at work but educating others on how to collaborate with them. I guess it was a natural path to land at an Atlassian solution partner.

From that moment on, when I began my role at iTMethods as a Consultant about two years ago, given the number of challenges imposed by our customers, I understood that it would be a natural learning process to achieve my Atlassian Certified Master status.


My certification paths

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As most of my experience was related to the agile ecosystem, as my first certification, I decided to register for ACP-300, Atlassian Certified in Agile Development with Jira Software. Right after that, a month later, I took the ACP-600 exam, Atlassian Certified Jira Project Administration. This second certification was also a logical choice due to my background of being an Atlassian superuser for a long time.

Then, with my energy devoted to providing consulting services to global clients around our DevOps SaaS platform on AWS, focused on the Atlassian stack, I began feeling more confident to take the ACP-100 exam, which is a tough one. Again, as I did with the ACP-JSW, a month later, I ended up taking the ACP-400 exam. Nowadays, aware of the difficulty level of each one, I would have done the other way around. I would have taken the Jira Service Desk before the Jira Administrator exam.

Six months later, I registered for the ACP-200, Atlassian Certified Confluence Administrator exam, which I have recently taken from home due to the COVID-19 situation. By the way, as an aside, due to COVID-19, you can request exceptions to take ACP exams with online remote proctoring. You can learn more at

I found the ACP-200 the toughest one so far. Atlassian indeed does an excellent job of elaborating challenging exams. However, during the preparation process, I also realized how most of us underuse the potential of Confluence, its macros, features and customizations available to users and administrators.


Training and preparation

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Indeed, I have enrolled in the respective exam preparation courses and followed the overall recommendations you will find at each certification page. The truth is, nothing beats hands-on experience. To me, the key to passing in the first attempt was the hands-on across all the topics, concentrating on aspects that I used to work less often.

In my case, as iTMethods is an Advanced Consulting & Managed Services AWS Partner, I leveraged AWS to install my Jira Software, Jira Service Desk and Confluence instances. Therefore, I have had my environment up and running so that I could play with all apps to make sure I was not missing anything.

Not to mention that everything that I do, I use Trello to organize, plan and follow-up. That would not be different from my certification goals. Perhaps, this can be a future post/article dedicated to exploring my detailed certification plan using Trello. For now, I leave you with a taste of my boards.

Screen Shot 2020-04-10 at 6.07.11 PM.png


What's next?

To conclude, to me, the Atlassian Certified Master represents a big step in this learning process that never ends. I am looking forward to the next one as well as keeping active in helping the community - which is a lot of fun!


What about you? How's your preparation going?

1 comment

Kat Marketplace Partner Apr 17, 2020

I recommend you write one article per course/Trello board. The series would be a huge upgrade to the four 10-week study guides I wrote last year.

Like # people like this
Ivan Lima Community Leader Apr 17, 2020

Thanks for your recommendation. I've read some of them before and it's actually a great idea. I'll make sure to revisit the ones around the guides that you wrote to get some insights for my next discussion. 😊

Like # people like this


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