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📹 Check out the Community video library!

Hi there, Community members! In order to best provide you with high quality help, we are testing out video as a content form on Community. Check out the video training content we've published so far, and be sure to let us know what topics you're interested in learning more about in the comments below. 

Jira Cloud Basics

  1. Understanding issue types in Jira
  2. What are issues in Jira?
  3. How to create issues in Jira
  4. Why should I keep my issue status up to date?
  5. What’s the difference between a kanban board and a Scrum board?
  6. How to manage workflows in Jira
  7. What is a sprint?
  8. How to search in Jira

Tips for new Jira Admins

This series created by Community Leader @Rachel Wright 

  1. Top 5 skills
  2. New opportunities
  3. Test environment 
  4. Join the Community
  5. Get certified
  6. Say no
  7. Track changes

Jira Administration Part I

  1. How to add fields for issue type in Jira Cloud
  2. How to control access to a project in Jira Cloud
  3. How to add issue types in Jira Cloud
  4. How to configure a project board in Jira Cloud
  5. How to create a new next-gen project in Jira Cloud
  6. How to customize project features in Jira Cloud
  7. Manage your product subscriptions
  8. Configure site access settings
  9. Configuring priorities
  10. Configuring resolutions
  11. Applying standard sets of configurations to new and existing projects
  12. Migrating issues to a new issue types and workflow
  13. Best practices for changing schemes in an existing project
  14. Configure classic project's board and update it to match underlying workflows

  15. How to assign project administrator and default assignee roles in a Jira Cloud project

  16. How to create a project roles in a permission scheme in a Jira Cloud project

  17. How to edit a new permission scheme using roles in a Jira Cloud project

  18. How to view project role usage in a Jira Cloud project

  19. How to edit the screen to move and remove fields in a Jira Cloud project

  20. How to create a new classic project in Jira Cloud

  21. How to add an issue type to project in Jira Cloud

  22. How to edit project permissions in a permission scheme in a Jira Cloud project

  23. How to configure permissions in a classic project in Jira Cloud

  24. How to update default project workflows in Jira Cloud

Jira Administration Part II

  1. How to edit a workflow scheme in a Jira Cloud project
  2. Sharing workflows in a Jira Cloud project
  3. How to configure email notifications in a Jira Cloud project
  4. Configure a board to match a new underlying workflow in a Jira Cloud project
  5. Using the notification helper in Jira Cloud
  6. Configuring priorities and resolutions in a Jira Cloud project
  7. How to a new workflow in a Jira Cloud project
  8. How to create and configure a new screen in a Jira Cloud project
  9. Best practices for issue types, fields, and screens in a Jira Cloud project
  10. Create a standard project to serve as a basis for new projects going forward in Jira Cloud
  11. Assign project roles to match how your teams work in a Jira Cloud project


Getting more from Jira Workflows

  1. What is a workflow, status, transition
  2. Creating and updating statuses
  3. Simplified Workflows
  4. Jira Automation
  5. Creating a Kanban project
  6. Creating automation rules in your Kanban project
  7. Managing automation rules

Jira Essentials

  1. How to create filters in Jira Cloud next-gen projects
  2. What are board filters in next-gen projects?
  3. How to create an epic in Jira Cloud
  4. Adding issues to epics in Jira Cloud
  5. How to work with epics in Jira Cloud
  6. Adding work in progress limits
  7. Cumulative flow diagram
  8. Configure a Kanban board to use a separate background

Cloud Migrations

  1. A conversation about cloud security: Interview with Adrian Ludwig 
  2. Intro to cloud migrations: An overview from Partha Kamal
  3. Overview of the Atlassian migrations journey

Confluence Cloud Basics

  1. Why Confluence
  2. Finding Content in Confluence
  3. Navigating in Confluence
  4. Formatting pages in Confluence
  5. Creating pages in Confluence
  6. Creating a space in Confluence
  7. Customize a space in Confluence
  8. Draft, edit & publish pages in Confluence
  9. Format content in Confluence
  10. Add media to Confluence pages
  11. Keyboard Shortcuts in Confluence
  12. Tables in Confluence
  13. Add a macro in Confluence
  14. Edit a macro in Confluence
  15. Team collaboration in Confluence
  16. Jira Service Desk shortcuts in Confluence
  17. Add Jira issues in Confluence
  18. Create Jira reports in Confluence
  19. Link Jira Service Desk to Confluence
  20. Build knowledge articles on Confluence
  21. Find apps for Confluence

Confluence templates

  1. Walk-through: Business Status Update template
  2. How to create a template in Confluence
  3. Walk-through: InVision Design Review template

Confluence ITSM

  1. Confluence as a knowledge base with JSM
  2. Change management with Confluence and JSM
  3. Problem management with Confluence and JSM
  4. How to build a product roadmap in Confluence

Confluence + Jira: Better together

  1. Starting a free trial in Jira Software & Confluence Cloud
  2. Standard features in Jira Software & Confluence Cloud
  3. Growing with Jira Software & Confluence Cloud
  4. How to use integrations in Jira Software & Confluence Cloud
  5. How to use Jira Software & Confluence Cloud templates
  6. How to use Confluence Cloud templates with Jira Software
  7. How Jira & Confluence are better together
  8. An introduction to Jira

New to Jira Service Management

  1. How do I manage problems in Jira Service Management?
  2. How does Incident Response work in Jira Service Management?
  3. How do I set up the Incident Management Features in JSM?
  4. How does Change Management work in JSM?
  5. How to manage Requests in JSM?


  1. What is Trello?
  2. What is a Trello board?
  3. Brittany Joiner's favorite Trello templates

New to Opsgenie

  1. How does the integration with Opsgenie and Bitbucket work?
  2. How do I set up an On-Call Schedule with Opsgenie?
  3. How do I set up an Email Integration with Opsgenie?
  4. How do I use Alert Policies with Opsgenie?
  5. How do I set up Opsgenie and AWS?

Confluence Premium Basics

  1. An introduction to Confluence Premium

  2. How to use analytics in Confluence Premium

  3. How to use admin key in Confluence Premium

  4. How to use admin tools in Confluence Premium

  5. How to copy space permissions in Confluence Premium

  6. Confluence Premium roadmap

  7. External collaboration in Confluence Premium

  8. Automation in Confluence Premium

  9. How to use automation in Confluence Premium

  10. How to use admin insights in Cloud Premium

  11. How to use platform features in Cloud Premium

  12. How to use Sandbox in Cloud Premium

  13. Using Sandbox & Release tracks in Cloud Premium

  14. An intro to platform features in Cloud Premium

  15. SLA, storage, & support in Cloud Premium

  16. Atlassian Access & Cloud Premium

  17. How to use bulk archive in Confluence Premium

Team Playbook

  1. A facilitator's overview of 4 Plays that center on debriefing
  2. A facilitator's guide to running a Retrospective
  3. Atlassian Team Playbook blockers and how to overcome them


  1. Halp for Microsoft Teams
  2. Halp Conversational Ticketing for Slack and Microsoft Teams
  3. Halp for Slack

We want to hear from you - how do you like these training videos? Is video a medium that appeals to you? Which of the above series did you most enjoy? Let us know in the comments! ✨



 + Jira Align

 + Statuspage

Like # people like this
Bridget Community Manager Dec 17, 2020

@Vero Rivas , Jira Align coming soon! I will ping the Statuspage team to see if we can get some video content there as well :). 

Like # people like this

Hi @Bridget 

  Great !!!

  Thx ... 


Like Bridget likes this
Taranjeet Singh Community Leader Dec 23, 2020

May be:

Bitbucket Cloud, and

Jira and Bitbucket Cloud: Better together.

Like # people like this
Kat Marketplace Partner Feb 23, 2021

@Bridget - it would be great if you were able to add some videos around Atlassian Access like how to set a new org admin (the text documentation is out of date), perhaps how to claim a domain, and other tools within this product.

Like # people like this
Bridget Community Manager Feb 23, 2021

@Kat - love this idea! I will try and hunt this content down for ya. 

Like # people like this
Taranjeet Singh Community Leader Feb 23, 2021

Even I believe that creating Atlassian Access related videos is a great idea, since a lot of users moving to Cloud look for help in setting up Atlassian Access and setting up SAML SSO using Atlassian Access.

Like # people like this
SriKumar P Atlassian Team Apr 05, 2021

Awesome collection of Training 

We get requests for basic user guide help for the Jira Service Management portal from customers in manufacturing and resources industries. May come as a surprise, but there are people unused to webapps who find the most intuitive interfaces as foreign as an alien handing you a blob-like object and smirking at your perplexed reaction to something considered universally understood. A simple step 1, 2,3 guide - authored by Atlassian - would alleviate uptake tension.



Pete Q

Like # people like this

@Bridget , what an excellent idea! thanks a lot! I will share with my teammates.

Like # people like this

Wonderful, looks like shortly you can type own books :)

Like G subramanyam likes this

@sellam sadek hm, what does it mean ? 


Brilliant page!!! Thanks.

Excelent!!! Thanks a lot.

Awesome Library! Thank you so much. :) 

Thanks for that usefull libary. Number 8 under Jira Essentials should be named backlog instead of "...background" right?

Thanks @Bridget this is awesome, really really useful as we are trying to grow our understanding and usage of Confluence and Jira across the business.

Fadoua Community Leader May 30, 2021

This is really how I like things to be organized. Thank you Atlassian Team!

M Amine Community Leader May 31, 2021

Excellent organization of content

This is a great thread, @Bridget; thank you! 🤓

Adding a question over the @Vero Rivas suggestion: How do I get notified when the Jira Align thread is already up? (If there's something else to do besides being already subscribed to the Jira Align group😮 )


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