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How does your team support mistakes?

Daniel Eads Atlassian Team Mar 09, 2021

Someone said in a conversation recently, "we've all made a really big mistake at work at some point in our careers." It's true - I can definitely point at a time or two where things felt like they were on fire because of some action I took personally. (System administrators - delete anything in prod before?)

Our "mistake" stories may be unique, but what isn't unique is the fact that we all have them. Recovering from the mistakes isn't a solo effort. At minimum, you likely had to notify a manager that something happened. And if you were lucky, your team was able to come alongside you to resolve the issue.

What practices does your team have that allow you to recover quicker? Learn more? Improve the most from a mistake?

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