While creating issue no project selected

[Sudhansu Palei]

After creating issue, when we select any issue type nor project will be selected. I have attached the screenshot. 

[Sharu - Empyra]

Hi @Sudhansu Palei 

Looks like you have permission to the instance but you don't have access to the project. Basic permission you must have in order to create a ticket is "Browse project" & "Create Issue" permission. Kindly check with your Project administrator or Jira administrator to get the access.

To know more about permission, kindly check - https://www.atlassian.com/software/jira/guides/permissions/overview#what-are-users-and-groups 

Hope this helps!

Thanks,

Sharu

Empyra Software Solutions

[Sudhansu Palei]

Hi Sharu,

Thanks for your reply....

But I myself Jira admin I have tried in a test project. Created a issue type requirment. But when I tried to create issue type, same thing no project selected.

I am unable to select any of the projects.

[Sharu - Empyra]

Hi @Sudhansu Palei 

So, If you are a Jira admininstrator, please navigate to Settings -> Projects and check if you can view the ist of projects. If you can, kindly click on the three dots and go to project settings. From there, access project permissions and verify which project role is mapped with the browse project & create issue permissions. Grant yourself access accordingly and double-check it once more.

Thanks,

Sharu

Empyra software solution

[Sudhansu Palei]

Thanks for your reply....

I able to see all the project & I have administrator privilege over all the project.
So what may be other issue??

This project does not have meta data entry ---- What does this mean ??

[Sharu - Empyra]

Hi @Sudhansu Palei 

Then, you must raise a support ticket with Atlassian - They must be able to look into it ASAP. You can provide them your instance link and the screenshot of the error message.

Atlassian Support

Thanks,

Sharu

[Sreenivasaraju P]

Hi @Sudhansu Palei , 

Please check with you jira admin, whether you have create Issue permission or not?

[Sudhansu Palei]

I myself Jira admin I have tried also same thing. No project coming under drop down.