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How do I assign an existing issue as a child issue in Next Gen?

For some reason, when I go to assign child issues inside an issue and choose "Existing Issue", it does not recognize any of my existing issues. I want to be able to move existing issues to chid issues if need be. Is this possible and what might be happening? 

Here is a link to the screenshot


2 answers

1 accepted

1 vote
Answer accepted

Hello Matt,

To add existing issues as a child of another, the issue must be a sub-task since it have some particularities not present in other issues. A Standard issue can not be added as a child of another standard issue.

Now, if you want to convert a standard issue as a sub-task of another standard issue, you can follow the steps below:

- Navigate to the issue you want to change as a sub-task > Click on Move:

Screen Shot 2019-10-24 at 18.50.13.png

- Click to move the issue to the same project but as a sub-task, selecting the parent issue you want

Screen Shot 2019-10-24 at 18.50.29.png

Let me know if this information helps.

Namaste @Petter Gonçalves,

The above explanation helped!

Thanks | Regards,


Not sure I understand the reason for having to make the child item a "sub-task". Why can't we chose?

Yes! the lack of ability to do this is killing me. it means i have to do all sorts of weird labeling and linking to show appropriate relationships. 

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