Hi @Michelle Dunn ,
This feature is indeed not working at the moment. We do have the below bug ticket open in order to track this issue in our system:
As you can see the bug has been added to the short term backlog. You may want to vote for it and set yourself as a watcher so that you will be notified in case of any update/progress.
The bug will be addressed according to the Atlassian Cloud bug fixing policy.
Hi All! We’re excited to share the launch of an announcement banner that lets Jira site administrators communicate directly to their users across their Jira Cloud instance. ...
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