"An Account Already Exists for [user]"

valfx9
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 22, 2024

bitbucket-auth.png

Hi, 

I am attempting to log into Sourcetree with my Bitbucket/Atlassian account on a new laptop. Ever since the Atlassian and Bitbucket accounts merged, OAuth has been giving me trouble when signing into new places, but I was able to work through it since my old laptop was a stable environment. In the new laptop, I am currently logged into with my saved credentials. My workspaces are appearing, but there are no remote repositories in the list. When I go to "Edit Hosting Account" OAuth appears to be fine with a green validation token. When I go to "Add" and check the OAuth button there (with the same saved credentials), I receive the error "An account already exists for [username]@bitbucket.org." This seems to be a bug, as the username is referencing my workspaces but is not providing permission to see or edit my repositories. I have only ever had one bitbucket account and any changes to that account were solely a result of Atlassian credentialing changes. I need assistance with this as I'm unable to clone anything or work on anything on my new laptop, and this account is tied to my workplace. Thanks for your assistance. 

Val

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
TAGS
AUG Leaders

Atlassian Community Events