Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,249,433
Community Members
 
Community Events
164
Community Groups

SourceTree username authentication grayed out

Hello, I was attempted to pull from a repository when it authenticated me to log in using my github username and password. After entering what I thought was my github username and password, it failed to authenticate, then I noticed that I was using the wrong username. It would have been convenient and also quick to simply change my username right there, but apparantly it is not so. How do I change my SourceTree github authentication?

2 answers

Try Tools->Options->Authentication tab. That's how I was able to solve this problem.

This solved my issue! Thanks a lot!

That's most straight forward solution, but... didn't work for me.

My old username that was greyed out wasn't displaying in the 'saved passwords' list so I couldn't remove it or edit it. Therefore, I found the following to work:

Reset the global settings by running:

git config --global user.name "NewUserName"
After that, restart SourceTree to check if it works.

Source: https://answers.atlassian.com/questions/206806

I then managed to remove my old username from the 'saved passwords' list.

It helped remove record in tools -> options -> authentication, but didn't solve the problem. Still when trying to push to github it's passing old username and while I can type in correct password I can not change invalid username :(

Like Dave Rushton likes this

I am having the same issue on a new PC . THe version I have had for many years on my desktop works great

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Bug Fix: Sourcetree for Windows authentication error when updating to app password

Hello Sourcetree users!!! With the recent removal of Bitbucket Cloud account passwords for app passwords (please see our Bitbucket Cloud community post for details on why we made this change for se...

50,799 views 124 26
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you