jira server was contacted but has returned an error response

[lucas mera]

I have the error, any way how to fix it?

[G subramanyam · Accepted solution]

Hi @lucas mera welcome to the Atlassian community.

As on date and time Atlassian status page don't have any active issues/ incidents/ maintenance activities. So, kindly post your error message and any steps you followed for better understanding or sharing any solution options.

[lucas mera]

Thank you @G subramanyam for your reply. I am project manager and I am trying to assing some developer to my project. As soon as I typing the fist letter of the developer name appear the error message: "jira server was contacted but has returned an error response". I never see that before. I am not sure if is my user or jira version. Can you help me to understand that? Thank you

[G subramanyam]

Thank you for sharing the insights about the query.

As per this official documentation, their are multiple causes and work arounds. I would request -with the help of your in-house Jira admin to carry on the work around or the resolution steps.

[lucas mera]

Thank you so much @G subramanyam for the information and help