Hi there,
I enabled the GSuite integration for our organization and saw there is a useful setting "Enforce Google login for your users", and the setting required Atlassian Access subscription.
When I tried to start our 30-day Atlassian Access trial, the process blocked me and showed the error message "Last name required". I followed the instruction and opened my profile page, then I could not find any field named "Last name" but "Full name".
How do I solve the issue and continue the process?
Regards,
James
I have the same Problem. Is there a solution these Days? I can't start the Trial also ...
Regards,
Ben
Welcome to the community 🙂
Navigate to
https://admin.atlassian.com/atlassian-access
and select the ORG where you need to start the trial
Let me know if it works
Otherwise raise an Atlassian support ticket 🙂
Thanks
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Hi @Pramodh M ,
I opened https://admin.atlassian.com/atlassian-access and selected the org, then the error still occurred.
I will open a ticket for further support, thanks to your prompt response!!
Regards,
James
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