Non billable policy: what does that mean for the users in that policy?

[Dirk De Mal]

Hello,

We are looking into to the Atlassian access option to add a non billable policy. 

We found the non billable info Here .

Question is what would that mean for the specific users whom we add to that policy? Are they restricted from any access?

Thx all for the info and help.

Kind regards,

Dirk

[Jimmy Seddon]

Hi @Dirk De Mal,

Welcome to the Community!

From the documentation there are a couple of caveats with setting up a non-billable policy. 

First, if you have User Provisioning enabled and user coming from user provisioning cannot be included in the non-billable policy.

Once you have converted an authentication policy to a non-billable policy, any user you add to that policy will not be able to use SSO authentication and you can't enforce two factor authentication for them.

They will be treated as if Atlassian Access has not been setup for those users.

I hope that helps!

-Jimmy

[Dirk De Mal]

Hi Jimmy,

Thanks for the info.

Made it much clearer for me.

Kind regards,

Dirk