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How to transfer site admin role to a different user?

jarek jonkisz
jarek jonkisz
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April 14, 2022

I'm a user without admin permission and the only site and org admin account is no longer active, please help me transfer the ownership from that inactive account to my main user account.

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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April 14, 2022

Hi @jarek jonkisz ,

you need to raise a request to the Atlassian team https://support.atlassian.com/contact/#/

Atlassian team should be able to fix your issue.

Fabio

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jarek jonkisz
jarek jonkisz
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April 14, 2022

Thank you Fabio!

I already contacted them and they told me to open a ticket here.

Should I do it again and copy the link to this thread?

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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April 14, 2022

it's weird. A user can gain Site Admin permission from another Site or Org Admin.

In your case, you have not these two users so as community I can't provide support on this. Atlassian team should be able to access your site configuration and assist you.

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