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How to activate a disabled account

Changnam Han
Changnam Han
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April 12, 2021

Our company uses the atlassian cloud product, and when the administrator invites other employees, the user can use the account normally.
When only one user is created, a message indicating that the account has been deactivated is displayed.

When I searched in the community, it said there was a reactive menu, but I tried searching, but I can't see it.
Please help.

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Vero Rivas
Vero Rivas
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April 13, 2021

Hi @Changnam Han 

   Look at this post, maybe can help you

   https://confluence.atlassian.com/cloudkb/enabling-a-deactivated-account-to-provide-site-access-1005792657.html

Cheers

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