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Welcome to the community. You should contact your site admins for assistance first since you stated another dept claimed the domain in your org. If they cannot assist you, then you will need to contact Atlassian Support (https://support.atlassian.com) for assistance on your ask.
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Technology Applications Team
Viasat Inc.
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