Deactivated account

Charbel Jarjour March 1, 2023

Hello Community, I tried to create a Jira cloud instance and due to delays my account was deactivated, I tried to reach out to Admin.atlassian.com so i can enable it, but unfortunately i can't access it until i log in. How can we re-enable it ?

 

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Dave Mathijs
Community Leader
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March 1, 2023

Hi @Charbel Jarjour , are you an Org Admin yourself? Is your Atlassian Access connected to an identity provider?

Charbel Jarjour March 1, 2023

Hello Dave, Thanks for replying

Unfortunately I'm not connected to identity provider, I created an instance through my personal email/account. And I can't access the admin site, I need to login and my account is deactivated 

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